703.532.4752
2499 N Harrison Street l Lower Level Suite 10 l Arlington, VA l 22207
Schedule Your Portrait Session
In order to give each client individual care, we work by advance appointment only. Schedule your session for a time when your child is usually happy and will be
well-rested and fed. Since Simply Sweet Sessions are held only a few days a week and fill up fast, please call as soon as possible to reserve your desired time. If you are scheduling a Platinum Session, you will be scheduling a time for your pre-session design consult, in addition to your actual session time.
The session fee is due at the time you book your appointment to reserve your time. It is important that you take a moment to review our rescheduling policy below.
After you book, we'll send you a confirmation email that will contain all the information you need to help you choose the proper clothing, other helpful tips to prepare, and our studio policies. We ask you NOT to over-prepare your children; don't practice a smile or express any particular expectation except that it will be lots of fun. This keeps the stress level down for everyone and results in more natural expressions. Platinum Session clients will receive additional planning guidance at their design consultation.
Rescheduling Policy
Session fees are non-refundable and are paid in advance to reserve your session time. We absolutely understand the need to provide flexibility for children's illnesses and the unpredictability of life, therefore we do allow for rescheduling up to 9am on the day of your session (please leave a message on our voicemail), and we will happily apply your session fee to a rescheduled appointment up to 3 times. This procedure gives us the time to offer the slot to someone else. The session fee is automatically forfeited when no call is received in the stated time frame. You will need to pay a new session fee to rebook a session. You may or may not receive a phone call from us prior to your session, so PLEASE record the appointment on your calendar.
View & Order Appointment Details
Schedule permitting, it is sometimes possible to view and order your Simply Sweet portraits later the same day (with a separate viewing appointment pre-reserved) or you can schedule your view and order appointment for a different day. Platinum session images will usually be available to view within a week from the session.
Your session fee includes one appointment where we will present your portraits and you will place your order. We will help you select your favorite images and discuss ideas and products that best fit your tastes. To be most effective, please be sure you have all necessary decision-makers present at this appointment. It will also be helpful to think about wall measurements, a list of relatives for gift portraits and text for holiday cards or announcements. If you are not able to place your order during this session, a second consultation is available for $60.
We highly recommend leaving children at home during this appointment so that you can relax, concentrate and feel great about your choices! We do not want you to feel rushed or pressured at any time during this appointment.
Turnaround Time
Each portrait is hand-retouched to reflect our quality standards. Our standard retouching (included with all purchases) includes removal of small scratches, marks, light bruises and stray hairs and generally refines the photo in order to present subjects at their natural best. We also enhance color, clarity and sharpness which makes a beautiful difference in the final product. Additional retouching or artwork is possible for an additional fee. Large wall art pieces receive additional editing and enhancement, as they will likely hang on your walls for years, and then be handed down to the next generation.
As quality takes time, please plan for one to two weeks to receive gift sized prints (8x10 and smaller) and three to four weeks for wall art and albums. At times we will be able to finish orders sooner than this, but we'll be able to give you the most accurate estimate at the time you place your order. We promise it will be worth the wait!
Session Options
Products + Pricing
Planning Ahead